1. workspace solutions
Conexora is the one-stop shop, where you will find a solution for all your communication needs, starting from the more basic needs to those more innovative and far reaching.
cloud phone / cloud PBX
Conexora’s Cloud Phone platform provides the most advanced suite of communication services to cover all your office’s needs. Our borderless phone system makes distance and location irrelevant. Enjoy, at a fraction of the cost, the most advanced phone features with our As a Service platform:
DID - Direct Inward Dialing
IVR - Interactive Voice Response
Click to Call
Local Virtual Phone Numbers practically anywhere in the world
Create and communicate your agenda before the meeting
Voice and Video Conferencing
Display vivid slideshows
Share your screen
Use a WhiteBoard to graphically brainstorm and cooperate with your audience
Share supporting documents
Find the time in which all your meeting participants are available
Automatically share the minutes resulting from your meetings with all attendees
Synchronize your Meetings with your Google and / or Outlook calendars
contact center suite
Depending on your specific needs, Conexora will recommend the best Contact Center solution for your company, be it our own integrated solution, or one of the brands we proudly represent: 3CX, Mitrol or ICS. All our solutions are fully Omni-Channel, with the most advanced technological features:
ACD - Automatic Call Distribution
Our technologies have been extensively proven in the following industries / activities:
Customer Service Centers | BPOs | Collections | Insurance | Health | Banking and Financial Institutions | Telecommunications | Utilities
Provide your staff or community, with a personalised, effective and easy to use training and learning cloud platform.
Either your company is a small educational institution or a large corporation: Help your educators and / or administrators in creating the most impactful learning experience for their students / communities:
Expand the reach of your teaching activities to larger audiences / communities
Allow them to access from any device, and from any place
Interact with your audience through multiple channels: messages, audio, video, online / real-time, replays of past sessions
Track and analyse each learner progress
Assure a secure and confidential working environment
Integrate our eLearning Platform with your own “core”systems
2. omni-channel interaction
Conexora helps you reach your customer through the channel of his/her preference. Our APIs will seamlessly integrate your customer information systems to interact with them in the most efficient way.
SMS / Text Messaging
Instantly notify your customer or user, via one-to-one or one-to-many messages.
Use our advanced authentication technology that combines the interchange of two or more confidential passcodes through alternative channels, improving the security of every sensitive interaction with your users.
Voice Messaging / IVR
Send voice messages with reminders, notifications and other relevant information, via one-to-one or one-to-many communications.
Send marketing campaigns, collection reminders, and other type of information, through our efficient Direct Mailing module.
Social Media Engagement
Share content and interact with your customers and audiences, through FaceBook, WhatsApp and others.
Web Experience Optimization
Make it personal! Offer your customer the technology features needed to make him/her feel unique: Call Back, Click-to-Call, and Online Chat.
3. business intelligence
Get the most complete insight out of your Big Data. Conexora will assist your company in obtaining historical, current and predictive views of your business operation.
Through our Big Data strategies and technologies you will identify new business opportunities by implementing dashboards, data, process and text mining, benchmarking and other predictive and prescriptive analytics.
Train and Predict
Harness the power of today’s technologies for them to learn from your customer data and online behavior to take the actions necessary to maximize the chance of achieving your business goals.
We apply the latest machine-learning, natural language processing and predictive algorithms and techniques for you to better understand, segment and serve your customers.
Just imagine a modern and intuitive Contact Center powered by our ML tools.
Whether you're looking to implement one of our solutions or just want to chat about innovation, we are here for you. Email us at firstname.lastname@example.org or just give us a call at +1 (888)-302 0199 ext 265400.